Cookies not being cleared on logout.

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Cookies not being cleared on logout.

Postby james.griggs » Mon May 15, 2017 4:35 pm

We have a logout button that should be clearing the cache/cookies.

This seems to work in most situations (i.e. if a person was logged into Office 365 to check their email, they will not be logged on after hitting the logout button)

The problem seems to be with our new internal job posting, which we use Newton Software for. When a user uses the online application tool and then logs off, and the next user comes on to use it, the application form still has all of the first user's information.

According to Newton, this information is only stored in the browser's cookies. When I access this page outside of Kioware, clearing the cookies gets rid of the form information.

Our version is 7.5.1

Any thoughts?
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Re: Cookies not being cleared on logout.

Postby awarnick » Tue May 30, 2017 11:19 am

1. "Outside of KioWare" is Internet Explorer?
2. Are you ONLY clearing cookies in IE, and not something like session storage?
3. Have you tried our new KioWare product that uses Chrome instead of IE (KioWare for Windows)? It has the option to clear everything (not just cookies).
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877 843-4790 x490 (Toll Free USA)
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